Free Shipping on All Items!

Shipping and Delivery


Shipping Info

 

We offer Free Shipping on all items!

After your payment is verified, it may take up to 1 business day to process your order, and the paid item will be shipped from 1 to 2 days, this does not include weekends or holidays.

 

Our warehouse is either located in China or in the United States, depending on the item purchased, it will be shipped from the nearest available warehouse. If the purchased item is shipped from China we will choose ePacket delivery which is one of the fastest methods now to ship internationally.

 

According to A Better Lemonade Stand (www.abetterlemonadestand.com), up to December 2017, Countries that have ePacket Shipping Available including:

  1. Australia
  2. Austria
  3. Belgium
  4. Canada
  5. Denmark
  6. Finland
  7. France (Packages can be shipped to mainland France with zip codes that start with 01 to 95 and cannot currently be shipped to overseas territories including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.)
  8. Germany
  9. Greece
  10. Hong Kong
  11. Hungary
  12. Ireland
  13. Israel
  14. Italy
  15. Japan
  16. Korea
  17. Luxembourg
  18. Malaysia
  19. Mexico
  20. Netherlands
  21. New Zealand
  22. Norway
  23. Poland
  24. Portugal
  25. Russia
  26. Saudi Arabia
  27. Singapore
  28. Spain
  29. Sweden
  30. Switzerland
  31. Thailand
  32. Turkey
  33. Ukraine
  34. United Kingdom: Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
  35. United States: Packages can be shipped to all states, territories and military addresses within the United States.
  36. Vietnam (currently in a trial run)

While there are several different factors that can affect the exact amount of time it takes for each package to arrive at its destination such as national and public holidays in the concerned countries, issues or delays due to customs or any other logistical hindrances can affect when the package is delivered, the average time that a package takes to be delivered is 10 to 20 days (Mexico: 20 business days, Russia, Ukraine and Saudi Arabia: 7-15 business days, all other supported countries: 7-10 business days)

 

With countries where ePacket is not applicable, and if the item is shipped from China, we have no choice other than choosing China Post, of which, the delivery time is normally longer and will take about 30 to 45 days.

 

Payment of postal customs: Any customs, duties, and/or taxes must be paid by the recipient of the shipment. As the ePacket delivery goes through regular custom clearance, customers might be required to pay any applicable taxes and duties. Make sure to check with your local postal service or customs office to find out what these fees will be before you place an order. If you have any questions, feel free to contact us.

 

You’ll receive an email confirmation along with your tracking number once your item is shipped. You can track your orders on various package tracking websites. Simply copy the tracking code of the order and paste it into the tracking website. Information about the status of the shipment appears within 3 - 7 days after the order is shipped. Some of the most popular tracking provider includes 17 Track, Global Order Tracking, Package Radar, USPS tracking.

 

We with our suppliers here are trying our best in shipping with care; however, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it and send it to info@mlotus.store. If you believe your package was lost or stolen, please contact us as soon as possible with your order number and tracking number (please be prepared to provide an alternative and secure address for a second delivery attempt).