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FAQs


How long does shipping take?

Information regarding shipping time is stated clearly in our Shipping and Delivery Section.

 

Can I cancel/change my order?

We start proceeding with your order right away after it is placed. It would be ideal if you cancel or change your order and let us know on the same day that the order is placed.

Unfortunately, once the item has left our warehouse we are not able to make any changes.

 

What is the return/refund policy?

Information regarding the return/refund policy is stated clearly in our Return/Refund Section.

 

Can I track the delivery of my order?

Once the item has been shipped, you will receive the shipping confirmation along with the tracking details for your order.

 

Can I change the shipping address?

If you want to change the shipping address, please inform us ideally within the same day the order is placed and as soon as possible. Once the order is on its way, we are unable to change the shipping address.